CASE STUDY
One of the top leasing companies in the UK - Strategic Senior Hires Across Sales, IT and Operations
Our client is one of the UK’s largest vehicle leasing businesses, responsible for a fleet size in excess of 200,000. As a mission-led organisation with scale and public impact, hiring the right senior leaders across their core functions is vital to both operational continuity and innovation.
Challenge: Multi-Disciplinary Senior Hiring During Organisational Evolution
As our client continued its strategic transformation to modernise its services and future-proof its delivery model, they needed to bring in senior leaders across Sales, IT and Operations. These roles demanded a blend of commercial sharpness, cross-functional collaboration and purpose-driven leadership. With internal teams already stretched and pressure to move quickly, they turned to ECW Search to lead the searches with precision, pace and discretion.
Key Search Data & Process Insights
Role Hired
Hires made across three business-critical functions:
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Sales: Senior leader tasked with enhancing customer acquisition and engagement strategy
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IT: Strategic technology appointment to drive internal systems transformation
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Operations: Senior operational hire to lead process improvement and large-scale delivery
Time to shortlist
7–10 working days
Time to hire
Average 21 days from brief to offer acceptance
Interview process
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Stage 1: Teams interview with function head
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Stage 2: In-person panel with internal stakeholders
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Stage 3: Final C-suite approval/values fit discussion
Candidate profile requirements
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Extensive leadership experience in regulated or customer-sensitive industries
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Proven ability to lead teams through change and transformation
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High emotional intelligence aligned with the mission of the business
Additional value delivered
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Full candidate market mapping with competitor insights
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Embedded collaboration with internal talent and HR team
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Ensured alignment with EDI hiring targets
Result
All three senior hires are now fully embedded within the organisation and playing key roles in the next phase of our client’s evolution. The Sales leader is delivering a refreshed engagement model. The IT hire is spearheading infrastructure upgrades critical to customer experience. The Operations lead is introducing streamlined, scalable processes that support growth and resilience.
ECW Search’s ability to work as a seamless partner to the internal talent team ensured momentum, transparency and delivery without disrupting internal workflows. These appointments have not only strengthened day-to-day operations but have laid the foundation for long-term transformation across the business.