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Senior ServiceNow and ITOM Specialist


Full Time

On Site

Mid-Senior Level

£85,000 - £100,000 Basic Salary

Bonus Scheme
Pension Scheme
Gym Membership
Remote Working

About the Company

Would you like to join a leading organisation with a commitment to excellence and innovation?

We are looking for a Senior ServiceNow and ITOM Specialist to join our team and help us deliver exceptional IT services and operational management.

About the Role

The Senior ServiceNow and ITOM Specialist is responsible for designing, developing, and implementing solutions within the ServiceNow platform, particularly focusing on IT Operations Management (ITOM). This role involves collaborating with cross-functional teams to understand business requirements, define solutions, and ensure the effective delivery and management of IT services.

Your Background

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
5+ years of experience working with the ServiceNow platform
3 + years experience with ITOM modules.
ServiceNow Certified System Administrator certification is required; additional certifications such as Certified Implementation Specialist (CIS) in ITOM are preferred.
Strong understanding of IT Operations Management principles and best practices.
Proficiency in configuring and customizing ServiceNow modules and applications.
Experience with ITIL and ITSM best practices.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a collaborative team.
Strong organizational skills and attention to detail.

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